Posted on June 26, 2009 at 12:44 am how can these guys help me with my debt? are they even legal or legit? i don't wanna be ripped off, but then again, nobody does anyway

Posted on June 26, 2009 at 1:59 am Key Debt Services are accredited members of the Association of Debt Settlement Companies. Just so you know, they uphold high standards in the debt settlement industry and lobby for debt settlement companies' rights, as well as advocate consumer protection in the business.

Posted on June 26, 2009 at 2:59 am Apparently they are not members of the Better Business Bureau. They have an F rating with the company but I believe it's due to the one complaint they received in the last 36months.

Posted on June 26, 2009 at 3:08 am Is that a bad thing? Ccan you tell me more about the BBB, please? thank you. If hte company isn't a member of that, does it mean that its not legitimate?

Posted on June 26, 2009 at 3:45 am The BBB is a private business institution that advocates a fair and effective marketplace. They establish trust between consumers and businessmen, and collect information on how effective and reliable a particular business is. They are also considered as an expert source on scams and consumer issues.

Posted on June 26, 2009 at 4:25 am I think it's best for you Dolly to look someplace else, I mean I'm sure they hold follow good standards. You can actually discuss your current financial situation with a qualified provider at DestroyDebt.com, just fill out a form on the main page and you're good to go. The service will also be free, so there's no harm done.

Posted on November 3, 2009 at 3:26 pm The BBB can be misleading.  If a company has 1 complaint in 36 months thats pretty good depending on how many people they actually help.  From my experience the BBB is only a place for people to complain.  It may not be a good reflection on the people they are actually helping.  Also, a business does not have to be a member of BBB to be legit organization.   

Posted on December 11, 2009 at 6:41 am Credit Answers is the best   1.     The Dallas BBB has made a change in the way it reports on Debt Settlement companies.  This new system now categorizes all settlement companies together and does not account for companies that strive for customer service excellence and a program that delivers on the expectations that we set from the outset.  As I mentioned before, we are Accredited members of TASC.  “TASC accreditation reduces risk to consumers and gives over confidence because the member company has been independently evaluated by a third party for its competence and performance capabilities (TASC Website).”  It has been verified by TASC that we do what we say we do.   2.    The local BBB in the Dallas area is very biased against debt settlement companies as a whole.  As a result they have given all of the debt settlement companies in this area a substandard rating.  As far as our commitment to the success of our clients, please remember that we are accredited members of TASC.  This means that we have been evaluated by a third party regarding our program and service and that we have exceeded this third parties expectation and verified that we can do what we are saying we do.   3.    Keep in mind, as you can see just under the rating that this applies to the industry as whole.  We have discussed the program at length at this point, so you understand that this plan is simple, but the process is complex.  You make the decision to stop paying, save your money and when have reached an agreeable settlement offer, YOU make the final payment to them.  WE DO NOT PAY THEM.  There are clients in the past and with other programs that do not understand this part of the process.  I am sure you can see how others could take advantage by not disclosing this fact ahead of time (they should say yes).  So you can see how we received our “best practices” accreditation from TASC, by making sure that you understand so this mistake is not made.  This accreditation means that an outside source verifies that we do what we say we do.   4.      This is an easy one for me to explain once you understand a few things about the BBB reporting system. First, the BBB has an automatic policy of rating debt settlement companies as a “D” or “F.” If you are a brand new debt settlement company with no complaints, you get a “D.” Once you receive as few as 10 complaints in a 3 year window, you automatically receive an “F.” No matter how few complaints you have or how satisfactorily you resolve them, if you are a debt settlement company, you cannot obtain a grade better than an “F” once you have been in business for any period of time. The BBB takes this global position against debt settlement companies because, unlike CreditAnswers, they believe many debt settlement companies are not completely honest about their services and track record. The problem with that approach is that a solid and respected company like CreditAnswers is unfairly linked with a rating that does not come close to accurately representing who we are.  

Posted on December 14, 2009 at 2:59 am I agree with Steven, "a business does not have to be a member of BBB to be legit organization." I heard that  the BBB is going to not issue debt settlement companies accreditation anymore? I wish somebody would write about it, like what is their basis for that decision...