Posted on
June 22, 2009
at
2:13 am
hello, i want to know if I can work with this company to take care of my bills. any feedback would be appreciated. thank you
Posted on
June 22, 2009
at
2:21 am
there website is pretyy informative, which I like. Another thing i like is that they can take care of charged off accounts. Theyre willing to work with tough collection companies and want the best for there clients. I hav worked with these guys and they are good
Posted on
June 22, 2009
at
3:58 am
They're a member of the TASC, or The Association of Settlement Companies. This organization has very stringent standards in the debt settlement industry, so I don't think they'll be taking advantage of their clients just like that
Posted on
June 22, 2009
at
4:07 am
A Few Facts:*Total Debt amount should be $10000; balance for each creditor should be at least $700.*Secured loans are not accepted (as with most other settlement companies)*They charge a 15% set up fee (15% of total debt amount). The 15% is distributed over the first 18 monts of the program
Posted on
June 22, 2009
at
4:46 am
GHS Solutions has received a C- rating from the Better Business Bureau. They have also received 44 complaints in the past 36 months, 40 of which deal with "agreeing to perform according to their contract." They also have not received any action taken against them by the government.
Posted on
June 22, 2009
at
5:32 am
Actually Karess the C- BBB rating means that it's okay to work with them, as they have an "Acceptable" rating, and that the Bureau doesn't really see any reason why consumers should not be working with them. So I guess that's OK
Posted on
June 22, 2009
at
5:41 am
I see your point, caffeinatrix, but I am a little more concerned with the 40 complaints with regard to Compliance with the Contract. It's bad enough that customers would feel shortchanged because the agreement that they signed seemed to be disregarded. It's hardly a comforting thought.
Posted on
June 22, 2009
at
11:43 pm
For what it is worth I have just spent the last 5 hours researching and note taking information about GHS. All in an attempt to assist my grandparents who are already involved with the company and somewhat worried. 1) As with any compliant medium, most of the complaints were just that - vocal and angry complaints. What I did find interesting is that the detailed ones (more informative than ranting) all seemed to revolve around similar points. a) Only one of their employees was licensed by IAPDA. b) Often times 8+ months passes before a negotiator (likely the licensed individual) actually began negotiating. During that time additional consequences arose for the complaintants. c) Despite an informative website, they (unlike many major players in the industry) do NOT openly disclose their payment fee structure right on their website. Not even in hidden fine print anywhere. A consultation is required to learn even ball park figures at which time they already have your attention and can attempt to bring you on as a customer. 2) As for their BBB rating it is (as of this evening) C-. An acceptable rating by BBB standards and not a bad one considering how the BBB rates debt consolidation companies. 3) They have yet to celebrate their third year in business (June 30th I believe) so they don't have a long history for us to examine as consumers. They are still building a "track record." I am still looking for their date of inception into TASC. This date would be important to me as TASC's policy on membership removal may permit them membership for some time before removal action is taken. The entire process revolving around a "secret shopping" experience by an third party, followed by a warning to meet compliance if they failed to do so, this is then followed by another shopping experience to see if compliance has been met. Until this entire process is complete they will retain their TASC membership despite shortcoming. Find this inception date would help me come to some final conclusions. Take the above for what it is worth. At this point I wouldn't recommend using or avoiding them. I would however consider alternate options with less "flags" since there are many available. And perhaps one with a longer reputation of outstanding service. -Adam
Posted on
June 22, 2009
at
11:49 pm
Oh yea. I nearly forgot to comment on the complaints with the BBB. As of today there were 44 in just under 36 months. Now I would expect a high number of complaints as you are dealing with people's money. Even moreso people who are already in a financial crisis. Even the tinest infraction is likely to gain retaliaion from such people. And I suppose it is important to note that all of the complaints were logged as resolved. This may or may not mean much, but resolution at least speaks of an attempt to satisfy the public....at least once the issue is displayed through a public agency.
