Collectcorp Collection Services

Providing debt recovery services since 1978, Collectcorp Corporation boasts public and private sector clients in Canada and the United States.  Offering third party recoveries, first party outsourcing, skip trace programs to banks, governmental agencies and private companies.   


Collectcorp was formerly known as Equifax/Collectcorp Inc. and based in Toronto, with contact centers in Phoenix, Az., Williamsville, NY, and in Cornerbrook NFLD., Oshawa, ON., Canada. Past Director of the International Credit Association, Nicholas Wilson, CEO and founder of Collectcorp has been the visionary and architect of Collectcorp's growth for the past 26 years. 


However, some consumers are unimpressed with the way in which the company consistently calls to request payment on accounts.  In one instance a person was receiving 4-6 messages a day regarding his delinquent account. Rather than deal with the collector directly, this person decided to leave a message, after hours, on the company answering machine requesting information regarding the account.  This was to permit the recording of the message and the answer. The first message did not elicit a response. Again he called and requested further information regarding his account, and outlined his issues with them.  Once again, no reply yet calls continued to him (2 per day). He then called again and left a message stating that he would be retaining the efforts of a lawyer to investigate any statutes that they were in violation of, and that any further discussions must be recorded.  This was the last time he has heard from them. 




Many other consumers have similar tales from Collectcorp. One customer called to request the company fax number.  The receptionist refused to divulge the information but rather requested the last 3 digits of the customers Social Security Number. After declining to give the receptionist any personal information, such as telephone number or address, the receptionist hung up on the caller.  


If this company or any other debt collector contacts you about an unpaid bill, request a letter in writing, a validation notice, and full information about the debt. If you suspect that they have made a mistake and are contacting you erroneously tell the collector, in writing, that they are mistaken and to stop contacting you. Debt collectors may not harass people they contact.  They are not allowed to: 

• Use threats
• Use violence
• Publish your name or names of people who refuse to pay their debts
• Use profane language
• Repeatedly use the phone to annoy people

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